Abstract In this experiment the electrochemical performance of a novel corrosion inhibitor on mild steel was investigated using potentiodynamic curves

In this experiment the electrochemical performance of a novel corrosion inhibitor on mild steel was investigated using potentiodynamic curves. The results indicate that inhibitor slows down the corrosion process on the mild steel with 1M hydrochloric acid solution by adding a protective coating on the steel. This coating is weakened as the temperature increases. The efficiency of this coating also increased as concentrations of the inhibitor increased.

Studies have shown that organic compounds that contain atoms such as nitrogen have reduced the attack of corrosion on steel. This is due to the lone pairs and p-electrons from the inhibitor forming a coordinate covalent bond with the metal, with electrons being transferred from the inhibitor to the metal. The strength of this bond is dependent on the electron density of the inhibitors functional group donating electrons and the polorizability of the functional group. At the point where the inhibitor is attached to the metal its electron density changes, which in turn delays/slows down the reactions that result in corrosion. The adsorption rates and covering capabilities of the organic inhibitor onto the metal surface influences how effective the inhibitor will be. The molecular structure and the surface changes of the metal and the type of electrolyte used will determine how well the inhibitor is adsorbed by the metal. When the metal is immersed in an aqueous phase the inhibitor will replace the water molecules that were initially adsorbed onto the metal. Other factors that can influence adsorption of the inhibitor include the surface charge of the metal, type of electrolyte and the inhibitors chemical structure. The efficiency of the inhibitor is dependent on the environment it is in, nature on the metal and the electrochemical potential at its interface. In industry where acid is commonly used, inhibitors are used to reduce the aggressive corrosive abilities of acids.
This experiment investigates how the organic inhibitor, 6-(4-hydrophenyl)-3-mercapto-7,8-dihydro-1,2,4triazolo4,3-b1,2,4,5,tetrazine, HT3 acts as corrosive inhibitor for mild steel in 1M HCl using potentiodynamic polarization.

Materials & methods
The reagent grade chemicals used for the synthesis were checked for impurities using Thin Layer Chromatography using silica gel as the stationary phase and a mixture of benzene, ethyl acetate and methanol or a toluene and acetone mixture as the mobile phase. Using a UV light (at 254 and 365nm) the spots were visualized. Other techniques used to test for purity of reagents include FT-IR and NMR.
The corrosion inhibitor was synthesized using the following procedure:
– 1.22g of 4-formylphenol and 1.46g 4-amino-5-hydrazinyl-3mecapto-1,2,4-trazole was mixed with 5.0g of ferric ammonium sulphate in 50ml of water
– The mixture was then refluxed to allow the reaction to occur
– After 6 hours, 10g ferric ammonium sulphate in 50ml of water was added to the reaction mixture
– It was then allowed to react for another 4 hours.
– TLC was used to track the reaction progress
– The mixture was then cooled and the precipitate was filtered, washed, dried and recrystallized
– An IR, 1H NMR and 13C NMR was run on the product to verify purity of the synthesized product.
Before analysis was conducted, the mild steel (working electrode) was cleaned using the ASTM standard procedure. The steel was then immersed into 1.0M HCl solution pumped with carbon dioxide gas, which was left unstirred. Each solution contained varying amounts of the inhibitor. The measurements were taken at a steady corrosion potential. The results were only taken 30 minutes after the steel was inserted to establish a stable steady state potential. the experiment was repeated 5 times and the average values reported.

Mary Jane Seacole was a British-Jamaican business woman and nurse who helped countless civilians behind the lines during the Crimean war

Mary Jane Seacole was a British-Jamaican business woman and nurse who helped countless civilians behind the lines during the Crimean war. She was awarded the Jamaican Order of Merit in 1991. In 2004 she was voted the greatest Black Briton.
When the Crimean war broke out, she applied for assistance in the war office but was turned down. She travelled and set up her hotel and assisted on the battlefield for the wounded. She became extremely popular among service personnel, who raised money for her when she ran out of money after the war.
She was widely forgotten after her death but today she is celebrated as a women who combated racism.

Mary Seacole was born on 1805 in Kingston Jamaica. Her father,james grant was a scottish lieutenant in the british army, Her mother was a doctress who used traditional African and Caribbean herbal remedies to heal patients.It was thru her mother that she acquired her nursing skills ,by ministering to a doll and then progressing to pets before helping her mother treat humans.
Seacole was proud of both her jamican and scotish ancestry and called herself a cerolea term that was commonly used in a racially neutral sense or to refer to the children of white settlers with indigenous women. Legally,she was considered as a mulatto, who is a multiracial person with limited political rights. Nevertheless, she was proud of her black ancestary.
Seacole spent many years of her life with an elderly woman. Where she was treated as familywhich was where she received her formal education. Now that she was an educated daughter of a Scottish officer and a black women with a business,mary chould have held a high position in the jamican society.
In 1821,she visited London,staying for a year,and visited her relatives.she also spent time with many black people to hear out their experience in England.Seacole returned back to jamica in 1825.

After returning to her homeland, Jamaica, Seacole nursed her teacher as she was suffering from some illness, unfortunately she passed away after a few years, and the she finally returned to the family home. Seacole then worked alongside her mother, she also assisted the British Army hospital at Up-Park Camp.
She married Edwin Horatio Hamilton Seacole in Kingston on 10 November 1836
During 1843 and 1844, Seacole suffered a series of personal disasters. She and her family lost their boarding house in a fire in Kingston. Blundell Hall burned down, which was replaced by Hall. Then her husband died in October 1844,which was followed by her mother. Seacole enshrouded in sorrow didn’t stir out for days. She took over the management of her mother’s hotel. She committed herself to her work, declining any offers of matrimony. She became widely known and respected, especially among the military visitors to Jamaica who often stayed at the Hall. She treated patients during the cholera epidemic of 1850

In 1851, Seacole travelled to Cruces to visit her brother, Edward who established a Hotel to accommodate the many travellers between the eastern and western coasts of the United States . just after she arrived there, the town was struck by cholera, a disease which had reached Panama in 1849. Seacole went hand on hand to treat the victims, she established herself reputation and brought her a succession of patients as the infection spread. The rich had to pay, but she treated the poor for free. While her preparations had moderate success, she faced little or no competition.
The epidemic raged throughout the population. Seacole later expressed her opinion at their feeble resistance, claiming they “bowed down before the plague in slavish despair”. She performed an autopsy on an orphan child, which gave her “decidedly useful” new knowledge. Towards the end of the epidemic, Seacole herself got affected but survived.
Despite the problems of disease and climate, Panama remained the favoured route between the coasts of the United States. Seeing a business opportunity, Seacole opened the British Hotel, which was a restaurant rather than an hotel,with two rooms, the smaller one to be her bedroom, the larger one to serve up to 50 diners.
Seacole briefly ran a woman-only hotel. In late 1852, she travelled home to Jamaica. The journey was difficult when she faced racial discrimination while trying to book a ticket an American ship. She was forced to wait for a later British boat. In 1853, soon after arriving home, Seacole was asked by the Jamaican medical authorities to minister to victims of a severe outbreak of yellow fever. She found that she could do little, because the epidemic was so severe. her own boarding house was full of sufferers and she saw many of them die. She did all her best to help other to her maximum.
Seacole returned to Panama in early 1854 to finalise her business , and three months later moved to the New Granada Mining Gold Company establishment at Fort Bowen Mine. Seacole came to know of the reports of the outbreak of war against Russia before she left Jamaica, and news of the escalating Crimean War reached her in Panama.
The Crimean War lasted from October 1853 till 1 April 1856 which was where Seacole setup a camp .Many thousands of troops from all the countries were involved were drafted to the area, and disease broke out almost immediately. Hundreds perished, mostly from cholera. The few who somehow survived where taken to poorly staffed, unsanitary and overcrowded hospitals which were the only medical provision for the wounded.
Seacole finally decided to travel to Crimea using her own money and to open the British Hotel. called the “British Hotel”, which would be a mess and comfortable quarters for sick and officers. Shortly afterwards, her Caribbean acquaintance, Thomas Day, arrived unexpectedly in London, and the two formed a partnership. They assembled a stock of supplies.
Lacking proper building materials, Seacole gathered abandoned metal and wood in her spare moments, with a view to using the debris to build her hotel.
The hotel was built from collected driftwood, packaging cases, iron sheets, and salvaged architectural items such as glass doors and window-frames, from the village of Kamara, using hi local labour. The new British Hotel opened in March 1855. Alexis Soyer, a noted French chef who adviced her on how to manage her business, and was advised to concentrate on food and beverage service, and not to have beds for the visitors because the few either slept on board of the ships in the harbour or in the tents in the camp.
The hotel was finally completed in July at a total cost of 800 pounds. It included a building made of iron scaffolding, with a main room with counters and shelves and storage space above, an attached kitchen, two sleeping huts made of wood, and an attached stable-yard. The building was stocked with provisions shipped from England and italy, as well as local purchases from the British camp and the French camp. Meals were served at the Hotel and the kitchen also provided outside catering.
Despite constant burglary, especially of the livestock, Seacole’s business prospered.
She was popularly known to the British Army as “Mother Seacole”.
Apart from serving officers at the British Hotel, Seacole also provided catering for spectators at the battles.
In the late of August, Seacole was on the way to Cathcart’s Hill for the final phase of the seavastopol war on 7 September 1855. French troops led the front, but the British were beaten By dawn on Sunday 9 September, based on the destruction and the fire it was clear that the city had fallen the Russians had already retreated to forts to the north of the harbour. Later she became the first British woman to enter Sevastopol after it’s downfall. After getting a pass , she went around the fallen city, giving refreshments and visiting the crowded hospital by the port, Which were filled with thousands of dead and dying Russians.

After Sevastopol fell,the hostiles continued their dirty work. Seacole’s business flourished with the officers taking the opportunity of the free time in indulging theatrical performances and horce racing events where Seacole provided catering.
During the peace talks in Paris in early 1856 ,and friendly relations started to open between the allies and the Russians.The treaty of paris was assigned on March 1856 ,after which the soldiers thleft thewar hit crimea region.Seacole was in a bad financial situation, her business was filled with unsalable provisions,the creditors where demanding payment immediately.She later had to sell off her excess expensive items for far less price for the Russian soldiers returning back to their home.she was the lastone to leave crimea.
Mary ,even though never the “black british nurse” she claimed to be,was a successful immigrant to Britain. She led a very eventful l life,and her memoir still read widely. She was very generous and kind.She made friends wherever she wen tbe it army officers and navy officers who helped her getting funds when she went broke.she did all she chould during the pre-crimea to help those who where in need even though she chouldnt help everyone she said comforting and calming words before their death.she deserves much credit for rising to the occasion where no one chould even rise a finger.

After the war ended, She returned to a English destitute . In the conclusion of her autobiography, she said that she took the opportunity to visit yet other lands on her return journey. She arrived in August 1856, and considered setting in Hampshire, but nothing emerged out of it. She attended a triumphant dinner for 2,000 soldiers at Royal Surrey Gardens in Kennington on 25 August 1856, at which Nightingale was chief guest of honour. Seacole was also praised by the huge crowds, However she chouldn’t escape from the suppliers whowere in pursuit of her for their money . She later had to declare . a business specialist Robinson conjectures that her business problems may have been caused in part by her partner, Day, who dabbled in horse trading and may have set up as an unofficial bank, cashing debts.
Seacole started to receive military medals for her services. She received four medals, three of which have been identified as the British Crimea Medal, the French Legion and the Turkish Order of the Medjidie medal. One Sardinian award. he Jamaican Daily newspaper stated in her obituary that she had also received a Russian medal, but it has not been identified. However, it seems unlikely that Seacole was formally rewarded for her actions in Crimea. As a result of her bankruptcy a fund was set up, to which many people donated money, and on 30 January 1857, she was granted certificates discharging them from bankruptcy. But still her funds remained low.
Seacole joined the Roman Catholic Church circa 1860, and she later returned to a Jamaica as it faced economic related issues. She became a very famous figure in her country. However, by 1867 she was again close to bankruptcy, Seacole, this time were helped with new patrons including the Prince of Wales, the Duke of Edinburgh, the Duke of Cambridge, and many other senior military officers. This fund helped her and she later baught herself a house to live in and some land.
Seacole later became personal masseuse to the Princess of Wales who suffered with white leg and rheumatism.
Seacole died of apoplexy in 1881 at her home in Paddington, London

Nowadays the majority of people use of social media such as Facebook

Nowadays the majority of people use of social media such as Facebook, Twitter, Instagram to connect with each other. This has allowed users to contact their friends, families and people who are abroad .Though and social media has several positive results like enhancing communication with friends, and education functions. If it used as unregulated manner, it will have negative effects on the society. Thus, whereas social media has considerably increased communication and property, it will in addition be addictive.
First, social media is result into social isolation by limiting meeting or face-to-face interaction with others. As a result, people who spend their time in social media may suffer from incur psychological symptoms like loneliness, social isolation, and negative outlook from their immediate family or friends. This might result into health considerations a lot of serious such as heart diseases. “With increasing isolation, people are putting their health at risk when they devote greater amounts of their time to online activities instead of interacting with other people” according to Sigman. Particularly once one feels that his isn’t being acceptance from her family or friends. Consequently, he confides in his friends in her social media accounts.
Second, Social media cause teens to become lonelier typically times due to insecurities they need. On social media, we see people having fun and who are happy personally the fact that people post pictures of what seems to be a perfect life enhances loneliness of teens. Teens feel they’re not as good as somebody else in social media or that their family is not as cool as that of an exponent. Instead of feeling like teens will connect with each other online through social media, they want they can’t qualify to the positive and happy life somebody else portrays online.

People think that the social media is not isolated, because it enable to communicate easily and it is the source for improve their talent, and also help them to know what happen in the world. I agree in this point, but the social media is curse more than it is blessing.
In conclusion, I think that social media is totally addictive. Social media has several out there resources which will lead individual’s particularly adolescent teens to their addictions. In addition, social media is addictive because it results into the matter of high dependency to web technologies by the society. This has caused a great deal of issues not solely to those dependent. Individuals ought to so take caution and accept their each day’s life and the way their continuous use of social media will have an effect on them.

coined the term “ubiquitous computing”

coined the term “ubiquitous computing”, referring to omnipresent computers that serve people in their everyday lives at home and at work, functioning invisibly and unobtrusively in the background and freeing people to a large extent from tedious routine tasks. The general working definition of ubiquitous computing technology is any computing technology that permits human interaction away from a single workstation. This includes pen-based technology, hand-held or portable devices, large-scale interactive screens, wireless networking infrastructure, and voice or vision technology (Abowd 2004).
In its ultimate form, ubiquitous computing means any computing device, while moving with you, can build incrementally dynamic models of its various environment and configure its services accordingly. The devices will be able to either “remember” past environments they operated in, or proactively build up services in new environments (Lyytinen and Yoo 2002). In its 1999 vision statement, the European Union’s Information Society Technologies Program Advisory Group (ISTAG) used the term “ambient intelligence” in a similar fashion to describe a vision where “people will be surrounded by intelligent and intuitive interfaces embedded in everyday objects around us and an environment recognizing and responding to the presence of individuals in an invisible way” (Ahola 2001).
One of the most significant challenges in AmI/pervasive computing technologies is to create user-friendly interfaces. Developing interfaces for ubiquitous computing is a rather new field. A number of the technologies initially developed actually increased inefficiencies in the way users learned or worked. Human computer interaction designers are still struggling to establish usable standards for these technologies (Bohn et al. 2004, Davis 2002).

Sony Corporation of America

Sony Corporation of America(SCA) is the parent company to Sony Pictures entertainment, Sony BMG, Sony Computer Entertainment.
SCA is the business administration office that oversees the business processes of all its departments, the network at this location should be Business administration network a Local Area Network that connect all computers together and allow them to share resources within a location.
The types of data stored at this office will be personal data of all employees, client’s data and financial data. The employee data will include names, date of birth, social security number and address, while the client data will also include client’s names or company names, social security numbers or tax id numbers, their addresses and contract agreements. The critical data stored on SCA’s system can be classified as Personal identifiable information, Financial data and Miscellaneous
Sony BMG which is a sub division of SCA which is partly owned by BMG does record label which is mainly marketing of music and video recordings, their main operation is to provide services to clients. The type of network at this division will be an Operational and Service Delivery Network. In this type of network there is a customer interface (Webserver) where customers interact with the business. Critical data must be protected from consumer by placing the webserver in a Demilitarize zone. The types of critical data stored at this division will be customers Personal identifiable information, Financial data, Payment card data and Miscellaneous(music). This critical data must be protected from the web facing system (webserver).
SPE produces and distribute motion pictures, their operations also involve client interaction which is similar to that of SONY BMG which put the network in the same category, Operational and Service delivery Network. The critical data at this division will be Credentials, Payment card data and Miscellaneous.
Sony Computer Entertainment develops and market gaming systems their network falls in the Operational and Service delivery network category, Their critical data includes personal Identifiable information, Financial data, payment card data, Credentials and Miscellaneous.

Work Experience Diary Employment Details Name

Work Experience Diary

Employment Details
Name: Julie Ann Byrnes
Name of Employer: Mr.Michael King
Address of Employer: Annagh N.S., Miltown Malbay, Co. Clare.

Date of Employment: 8th of May 2017 to the 12th of May 2017
Position of work placement: Teacher
Description of the Primary School: Annagh National School is a primary school located in rural Miltown Malbay. It has a total of 90 students: 53 boys and 37 girls. It also has 7 teachers two of them being resource teachers and one being a special needs assistant.

Duties Carried out
Photocopied and laminated sheets for teachers.

Assisted the Third Class with their reading.

I did Music and English with the Junior Infants.

Typed up worksheets for the teachers.

I did Arts and Crafts with Junior and Senior Infants.

Ensured the classroom was in order at the end of the day and helped the teacher prepare sheets for the following day’s lesson.

Reasons for selection of this placement
I chose to do my work experience in a Primary School as I have always been interested in working with children as I’ve spent many weekends and holidays babysitting. An aptitude test I’ve completed has indicated Primary School teaching as I enjoy organising and supervising others. I also enjoy explaining and presenting ideas and information. I’m currently doing all the necessary subjects to gain entry to Primary Teaching, including Irish and English which I am taking at Higher Level. I had questions about the career and I thought work experience would be the best way in answering these questions. I wanted to improve my communication and teamwork skills by going on this placement. I also wanted to improve the qualities needed for teaching such as understanding and patience. Therefore, overall it was the perfect opportunity for me to test myself and get a greater insight into this career.

Day one
Date: 8th of May 2017
Starting time: 9.00 a.m.
Finishing Time: 3.00 a.m.

I arrived at the school gates at 9.00am where I was greeted by the principal Mr. King. First, I was given a tour of the school and then introduced to Mrs Sexton the secretary who would be my placement mentor for the duration of my work experience. Then I was taken through the safety procedures with the principal and I learned what I must do in case of an emergency. Mrs Sexton showed me how to use the photocopier. This was the first skill I learned. Then, I helped the first class with their Maths. I enjoyed helping them with their Maths as it gave me an insight into what being a teacher is like. I learned that patience and understanding are two main qualities needed to teach primary school students.
After break I did Art with the Junior and Senior Infants. I enjoyed this as group work allowed me to get to know the students better. After lunch I went into the Fourth and Fifth classroom and listened to the students reading aloud individually. I liked doing this as it was nice to work with the older students in the school. I then did Music with the First Class. I discovered that music skills are useful to be a teacher as she played the tin-whistle and accordion for the school. I helped the teacher to create a dance routine for a song. I really enjoyed this as it was a lot of fun.

Analysis of Performance
I enjoyed my first day. I was nervous at the start, but I think the teachers are happy with my days experience, I was able to carry out all the tasks they requested of me and I got on very well with everyone.

I enjoyed the buzz and energy of the day changing from subject to subject and I believe planning and organising, and time management are essential skills to be an effective school teacher.

Today I learned how to use a photocopier, I was unfamiliar with this equipment but now I feel like I’ve mastered using the various functions of the copier.

I discovered that patience is an important quality needed forteaching and I feel like the career would suit me as I’m a patient person.

I feel like I’ve improved my communication skills today as I had to communicate with both adults and children.

Day two
Date: 9th of May 2017
Starting Time: 9.00 a.m.

Finishing Time: 3.00 a.m.

When I arrived at 9.00 a.m. I firstly helped the Senior Infants with their Maths. I was a lot more confident today and this allowed me to communicate better with the students. I learned a lot about how to teach different age groups. I discovered that more patience is needed for the Junior Infants. After break I went into Fifth/Sixth classroom. Here I watched them as they performed a drama. I liked working with the older students as I found it easier to communicate with them. I was then showed how to use the laminator.

Afterwards I worked with a girl from Fourth Class on her own as she doesn’t do Irish. I helped her to describe pictures in her English book. I learned a lot from teaching and working with this girl. I learned that a teacher must work at a student’s own pace and develop methods of differentiation in their teaching. A lot of understanding is required for teaching young children.
After lunch, I got a chance to teach the Second-Class students on my own for an hour. I corrected their work and I helped them with their Spellings. I enjoyed doing this as it was nice to teach on my own as it gave me an insight into what a career in Primary School teaching is really like. I enjoyed my day and I feel like I’m improving at working with the children. I am also more efficient at using equipment in the school too.

Analysis of Performance
I think I communicated better with the students today as I was more confident. I also got to work with a student on her own and I feel like this has improved my interpersonal skills.

I am happy with the fact that I got to teach students on my own today. Initially I was nervous as I thought the students wouldn’t pay attention to me, but by speaking softly and clearly and by using simple language they all sat quietly, listened and asked questions. This has improved my leadership skill and teamwork skills.

I was very happy overall with my performance. This experience improved my personal skills of adapting easily to new challenges, taking initiative in a situation and being independent.

Day five
Date: 10th of May 2017
Starting Time: 9.00 a.m.

Finishing Time: 3.00 a.m.

I arrived at 9.00 a.m. Firstly, I learned that you need to be creative to be a Primary School teacher to make learning fun as today I helped to teach the students different shapes during Art class. I thought this was a very clever, fun way of teaching Maths. I helped the students to draw and cut out different shapes. This took a while because I had to watch over all the students carefully while they were cutting in case they hurt themselves. I have improved my teamwork skills while on this work placement and now I find it easier to work with the teachers.

After lunch, I worked with a Spanish exchange student called Guillermo who wasn’t doing Irish. I helped him with his English. I liked this because I learned how difficult it can be for students from different countries to fit-in into school. I learned how to communicate with him, trying my best to make his work easier. I then typed out song sheets for the upcoming Confirmation improving my IT skills. I then sadly said goodbye to the students in the school. I got great encouragement to follow this career path. Mrs. Sexton was especially supportive and made my experience a very positive one. I really enjoyed my experience in the Primary School.
Analysis of Performance
Today I improved my typing skills and my computer skills I feel like this will benefit me in school in the future.
When doing Arts with the students, I learned that safety in a major aspect of Primary School teaching. I feel like this insight will benefit me in my future career as a Primary School teacher.
The Junior Infants informed me that I had improved on my creative skills during my time on the work placement and I am happy about this.

I feel like I’ve improved on my organisational skills today as I had to split students into working groups.

I really enjoyed my time at Annagh. It helped me decide whether I would like primary teaching. On completion of my work experience I realised that teaching does interest me, I now know that I can establish a good relationship with the student I’m prepared to take on considerable responsibilities, I have infinite patience, a sense of humour and I am confident that I can communicate knowledge in an interesting way.

I want to pursue my Primary Teaching training in Mary Immaculate College in Limerick as the teachers in Annagh National School. I have gained various skills and knowledge because of my work experience. I highly recommend work experience in an area of interest as it helps one in their career choice and gain a variety of new skills. This was a very rewarding experience for me to watch the children develop in the learning environment I had a role in creating for them.

As a result of my work experience I’ve realised how much I really enjoy working with young children. This has helped me with babysitting my younger cousins and also when I baby-sit in the community. In school it has helped me to lookout for first year students and offer my help where possible.

I feel I have improved my leadership skills as a result of my work experience, this is a necessity when teaching younger children as one has to lead by example. I now feel that after my work experience I can take control of situations: at home guiding my younger siblings and in school with students in younger classes.

I have also improved my ability to motivate myself and others. I have adapted this skill at school with class work and at home with my study plans. I have also applied it in the wider community participating activities e.g. 10k charity run and walk.

I also learnt that communication skills are critical to be an effective teacher. I feel that this skill has helped me immensely in school with my teachers, at home with my parents and younger siblings and in the community with my friends and part-time work colleagues.

E-commerce business deal which is buyer and seller will agreement by electronic payment the internet for purchase and sale purpose

E-commerce business deal which is buyer and seller will agreement by electronic payment the internet for purchase and sale purpose. Price Digi telecom has overall electronic payment options with iPay88 and PayPal. MySimplified, a category Digi portal was forced use iPay88, so that mySimplifieds members can do business deal through the internet. Debit and Credit was provide to them via local bank. At the same time, the store launched to sellers accept the payment from payers with online channel.Customer Relationship Management (CRM) is a strategy to management relationship interaction with customers and customers organizations. CRM is the most pivotal information in any company. With the end goal to control carry out of the organization, Digi Telecommunication decided relative with iZeno and SugarCRM to the Sugar professional site. SugarCRM is a supplier of business open source customers relationship management, called CRM software. It improve skill to achieve deeper analysis of CRM and with other company data collaborate. SugarCRM application are based on locked and proprietary solutions already selected overall 5000 customers. Software helps Digi Telecommunication in lead tracking and identity, program generation, account verification, approval matrix, contract generation, order fulfillment tracking, billing system integration and reporting